Terms & Conditions

1. Agreement to Terms

By accessing, browsing, or using our website and services, you signify that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use this website or our services.

2. Service Description

The California Energy Relief Program connects California homeowners to approved energy programs that lower utility costs, lock in predictable rates, and improve your home's energy efficiency. We facilitate the evaluation process and pair eligible applicants with state programs and licensed providers.

Disclaimer: We are not a government agency. We are a private company that assists individuals with the application process for state and alternative energy programs.

3. Eligibility Requirements

In order to use our services and qualify for potential energy programs, you must:

• Be at least 18 years of age.
• Be a resident of California.
• Own or rent a property that qualifies under program guidelines.
• Meet the applicable income or demographic requirements specific to the various programs (e.g., SGIP).
• Provide accurate, current, and complete information regarding your household and energy utility accounts.

4. No Guarantee of Approval

Submitting an eligibility form does not guarantee funding, approval, or specific project timelines. The California Energy Relief Program cannot guarantee SGIP approval, funding availability, timelines, specific equipment, or particular contractors. Final decisions and approvals are exclusively made by participating state agencies and your utility providers.

5. User Responsibilities

You agree to provide true, accurate, and complete information when utilizing our forms. You agree not to misrepresent your identity or your property’s details. Misrepresentation holds you responsible for any adverse consequences regarding application approval, and you agree to cooperate with verification procedures required by state programs or utilities.

6. SMS Communications Consent

By submitting the eligibility form or application with your phone number, you expressly consent to receive SMS/text messages from us. This includes:

• Updates regarding program programs, eligibility results, your application status, and outreach communications.
• Consent: Your consent to receive these messages is not a condition of receiving services.
• Rates: Msg & data rates may apply.
• Opt-Out: Reply STOP to opt out of SMS communications. Reply HELP for assistance.

7. Intellectual Property

All content, including text, graphics, logos, images, and software on this site, is the property of the California Energy Relief Program or its content suppliers and is protected by intellectual property laws. Reproduction, redistribution, or unauthorized use of any content is strictly prohibited without prior written permission.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which details how we collect and use your data.

9. Third-Party Services

We work in connection with third parties, including state agencies, independent contractors, and equipment manufacturers. We do not control these third parties and are not responsible for their direct acts or omissions, the quality of their services, or external links provided.

10. Disclaimers

Our services and all related content are provided on an "as is" and "as available" basis without any warranties of any kind. We do not provide financial, structural, or legal professional advice, and any estimates regarding savings are illustrative and not guaranteed.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will the California Energy Relief Program, its affiliates, directors, or employees be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use our services.

12. Indemnification

You agree to indemnify, defend, and hold harmless the California Energy Relief Program from any claims, damages, liabilities, and expenses arising from your misuse of the site, violation of these Terms & Conditions, or any misrepresentation of information submitted to us.

13. Modifications

We reserve the right to revise or modify these Terms & Conditions at any time. Material changes will be updated on this page with the "Last updated" date. Your continued use of the website following any modifications signifies your acceptance of the revised Terms.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising out of or related to these terms will be resolved exclusively in the state or federal courts located in California.